Why an integrated cash register?

This is the next evolution in credit card processing for the small to mid-size merchants. The trend to move technology to more integrated and user friendly systems has been taking place for years. It simply does not make sense to have multiple stand-alone products (like a separate cash register and a stand beside credit card terminal) when you can have an integrated product that is far more efficient. Business can save counter space, save on training costs for new employees and, most importantly, retrieve all of their business and financial reports from one system instead of multiple systems. Simply put, the credit card terminal is old technology that merely bridged the gap from paper processing to a truly integrated cash register system.

How do I apply for Electronic Cash Register?

1. Complete a merchant application. After you request merchant account application and details on our web site, you will receive all the information by email. Once application is completed, you can fax it with the required documents.
To apply merchant account, you need:
Business Name, address, and telephone number
Checking account information (for funds to be deposited/withdrawn)
Federal Tax ID (for Corporations), and Social Security number
Type of business
Marketing materials, if applicable
Previous credit card processing statement, if applicable

2. Paperwork received and processed. Once the standard paperwork is received, it will go through the normal underwriting process. This process usually takes 24 business hours.

3. Once Application is approved, you will receive an email confirmation Please make sure of filling out email section on Application. This email will include a link to a simple, user-friendly online wizard that will allow you to customize your ECR keypad layout. The online wizard will allow you to choose adefault keypad layout or customize each key or department for your specific businessneeds. You will see a virtual cash register and specify exactly how you would likeyour keys to be programmed. And you will see the complete layout of Casio electroniccash register before the unit arrives.

4. The cash register will be programmed and shipped to your business location. The electronic cash register will be programmed directly from our proprietary online wizard. The ECR functions will be tested along with all aspects of our exclusive credit card processing module. A complete welcome letter, installation guide, quick reference guide and frequently asked questions guide will be included with the cash register and sent to business location.

5. Test your Electronic Cash Register. Feel free to contact us, if you need additional support. You can relax and rest assured that Paymentouch is handling everything from beginning to end. In the event of a hardware failure we will promptly send out a replacementunit which is pre-programmed to your business specifications.

How can Paymentouch provide Electronic Cash Register for free?

Cell phones are free, cable boxes are free and alarm systems can be free to placed.It is not uncommon in the service business to give away the box to get new customer. Paymentouch would rather give you this cash register for free and earn your processing business for years to come.Some companies need to have an up-front profit to stay in business, we don't need to sell the equipment anymore to have happy customers.

How does the free ECR get programmed?

When the processing contract is approved, the merchant will receive an e-mail with a link attached that will guide them to a website to begin customizing their free cash register system. The merchant can choose from a pre-designed template or completely customize their cash register in an easy to use step-by-step interface. The merchant will see a virtual cash register setup the way they expect it even before it ever arrives at their door. Our deployment department takes the merchant's custom design and speed loads it into the cash register. Then deployment will ship the cash register with installation instructions, quick reference guides and a complete welcome kit.

Who handles the service issues?

Paymentouch does the service. We have a 24x7 trained technical support team with their own dedicated 800#. This team has been trained on all operations of cash registers and will be equipped to handle all matters over the phone. In the event a major component of the cash register malfunctions we will ship out another cash register programmed exactly the way the merchant originally programmed their first ECR. Essentially we are giving the merchant a lifetime warranty on their cash register so long as you continue processing with Paymentouch.

Are there additional fees involved?

The only other applicable charges would be a standard shipping charge (UPS Ground, 2nd Day or Next Day Air)that would be assessed when the terminal first ships or during any replacement period. If the cash register fails, the merchant will receive a pre-programmed replacement unit ASAP.It costs you standard shipping charge only.

Do the merchants really get to keep the cash register?

The cash register is owned by Paymentouch and placed free of charge to the merchant. It is yours to keep as long as you continue processing credit card transactions with Paymentouch.

Is a deposit required for the cash register?

In most cases we do not require any form of deposit from the merchant. However, some merchants who fail to meet certain standards may be approved for a free cash register with a $99.00 security fee (paid via ach over a 3 month period at $33.00/mo) that would be returned at the expiration of the merchant agreement. The $99.00 fee will be disclosed to the merchant during the application process and they will be able to accept or reject these terms. Note: this only pertains to certain merchants that may or may not meet qualifications.

Is this a low-end cash register?

This is a state-of-the-art Casio electronic cash register with integrated credit card processing. It is not a low-end unit. Nearly 200,000 units of this very model were sold last year. We are actually creating a stimulus for the small business owners because over 650,000 merchants that purchased ECR's last year and paid more than $200,000,000 for them can now receive them for free from Paymentouch. This is clearly one of the most popular cash register models in the country and now it's being provided at no cost to business owners around the country.

What if I wants more than one cash register?

As a general policy we provide one free cash register per MID. However, we do acknowledge that some larger business may need more than one cash register. As such and with Open Dept. Manager approval (which will require prior processing statements) we may approve an additional cash register(s) for that particular merchant.

I already have a cash register. Is there any advantage to get another one?

Wouldn't you like to upgrade to a brand new register at no cost? Does your cash register have integrated credit card processing?How often does it break down?How much does it cost to get repaired?You can solve all the situations at no cost when using our Electronic Cash Register. Also, we provide full line of support and guaranteed replacement if your unit has malfunctions.

What features and functions are available with the free cash register program?

All normal functions of a sophisticated cash register will be delivered in the system. In addition, there will be the credit, debit, EBT, refund/void and other basic functions of the credit card processing module built into the Casio cash register. There will be holding training sessions in the future concerning the cash register functions.

What other features are available concerning the free cash register program?

Our gift card application, pin-debit transaction and the addition of a tip line is available. Also we can very easily upgrade the credit card module once any functionality become available.

Do I have to select electronic cash register instead of credit card terminal only?

This is simple; once there are cash registers that can do everything a credit card terminal can do, there is no need for credit card terminals.

How do I apply for Free Credit Card Terminal?

1. Complete a merchant application. After you request merchant account application and details on our web site, you will receive all the information by email. Once application is completed, you can fax it with the required documents.
To apply merchant account, you need:
Business Name, address, and telephone number
Checking account information (for funds to be deposited/withdrawn)
Federal Tax ID (for Corporations), and Social Security number
Type of business
Marketing materials, if applicable
Previous credit card processing statement, if applicable

2. Paperwork received and processed. Once the standard paperwork is received, it will go through the normal underwriting process. This process usually takes 24 business hours.

3. Credit card terminal will be programmed and shipped to your business location. The Credit card terminal will be programmed and tested with all aspects of our exclusive credit card processing module. A complete welcome letter, installation guide, quick reference guide and frequently asked questions guide will be included with the Credit card terminal and sent to business location.

4. Test your Credit card terminal. Feel free to contact us, if you need additional support. You can relax and rest assured that Paymentouch is handling everything from beginning to end. In the event of a hardware failure we will promptly send out a replacementunit which is pre-programmed to your business specifications without cost.

Is there any cost to get free credit card terminals?

Nothing to pay. You can get free credit card terminal for free as long as your business use Paymentouch's credit card processsing service.

"Nothing is free!". How can Paymentouch provide credit card terminal for free?

This is not true. Cell phones are free, cable boxes are free and alarm systems can be free to placed. It is not uncommon in the service business to give away the box to get new customer. Paymentouch would rather give our customer credit card terminals for free and earn your processing business for years to come.Some companies need to have an up-front profit to stay in business, we don't need to sell the equipment anymore to havehappy customer.

Do I really get to keep the credit card terminal?

The credit card terminal is owned by Paymentouch and placed free of charge to the merchant. It is yours to keep as long asyou continue processing transactions with Paymentouch.

How many free terminals can I receive?

One terminal is provided per new account. If there are multiple merchant accounts located at the same store (ex. hair salon), only one terminal will be provided for all the accounts. Some of terminal supports multiple merchant accounts in one terminal. However, additional terminals can be purchased for the lowest price in the market.

What is the warranty of terminal ?

Essentially we are giving the merchant a lifetime warranty on your credit card terminal so long as you continue processing with Paymentouch. We provides guaranteed priority shipping on replacements for broken or defective terminals. This offers thepeace of mind to the merchant of knowing that if something does break they will quickly receive a replacement terminal.This guarantee applies for as long as the merchant is processing with Paymentouch.

What terminals are available under the Free Terminal Program?

The primary free terminals are the Verifone Vx510 Dual Comm (IP/Dial), Hypercom T4220 (IP/Dial), Hypercom T4210 (dial only) and Nurit 8020 wireless terminal. We also have our Legacy Free Terminals which include the Hypercom T7Plus, Nurit 8500x, Nurit 8320 and Nurit 2085.

Is a deposit required for the free credit card terminal?

We do not require any form of deposit from the merchant.

Are there additional fees involved in wireless credit card terminal?

Yes, there are additional wireless network fees as below only if you use wireless credit card terminal.
1. Wireless activation fee $35. (One time fee at signup)
2. Wireless network fees $19.95/Month and $0.05/Transaction

As a merchant, what types of credit cards can I accept?

Paymentouch supports all credit card types for most businesses; however, separate approval may apply. These cards include Visa, MasterCard, American Express, Discover® Network, Diners Club/Carte Blanche, JCB, Debit Cards, ATMs, Electronic Benefits Transfer (EBT), Gift Loyalty Cards and Check Verification services.

When can I receive the money be in my bank account?

It generally takes 2 business days after a batch is closed to receive the funds into your checking account.

How long will it take to get my account up and running?

It takes 24-48 hours. Once you have been approved you can set up your account quickly and begin processing.

How do I apply a merchant account? What business information is needed?

1. Complete a merchant application. After you request merchant account application and details on our web site, you will receive all the information by email. Once application is completed, you can fax it with the required documents.
To apply merchant account, you need:
Business Name, address, and telephone number
Checking account information (for funds to be deposited/withdrawn)
Federal Tax ID (for Corporations), and Social Security number
Type of business
Marketing materials, if applicable
Previous credit card processing statement, if applicable

2. Paperwork received and processed. Once the standard paperwork is received, it will go through the normal underwriting process. This process usually takes 24 business hours.

3. Free Terminal will be programmed and shipped to your business location, or your terminal is needed a download process. The Credit card terminal will be programmed and tested with all aspects of our exclusive credit card processing module. A complete welcome letter, installation guide, quick reference guide and frequently asked questions guide will be included with the Credit card terminal and sent to business location. In case that you have your own credit card terminal, our technical support will contact you to download terminal file.

What is a debit card?

As opposed to credit cards, debit cards are directly related to a cardholder's checking and saving account. Debit cards are processed in two different ways. A "PIN-based" debit requires the customer to endorse the payment by submitting his Personal Identification Number (PIN) at the point of sale, whereas a "Signature-based" debit does not require entering a PIN.

To change the checking account, what do I need?

A voided check from the new account, with the business name and address printed on the face of the check. If the new check is a "starter or temporary" check, Bank letter that verifies the business name, address, bank routing number and checking account number will be required.

I have an e-commerce website. How can I accept credit card on my website?

To accept credit card on website, you need Authorize.net (virtual payment gateway) instead of physical credit card terminal. Once merchants apply autorize.net payment gateway on merchant application, you will receive an email that explains how to set it up on your website.